Current preview
Public access is a free preview. We are not currently taking subscription payments. Proposed Plus pricing of £7.99 per month is launch information, not a purchase or an agreement to pay. We will not silently enrol you in a paid trial or subscription.
If you see a charge you believe relates to ChatWithAI, contact info@chatwithai.co.uk with the date, amount and transaction reference. Do not send full payment-card details or passwords. We will investigate rather than assume that a charge is valid.
Before paid subscriptions launch
A paid checkout must clearly state the total price and applicable taxes, payment frequency, renewal terms, allowances, service description, cancellation method and statutory withdrawal information. Reviewed paid-service terms and a contract confirmation you can retain will be provided before charges are enabled.
The planned ordinary cancellation method is account subscription controls, with email support as an alternative. Ordinary cancellation is intended to stop the next renewal and preserve access for the remainder of an already paid period. Any statutory cancellation, withdrawal, refund or remedy takes precedence over that ordinary arrangement.
Cooling-off and consumer remedies
UK distance-contract withdrawal rights can apply to services and digital content, commonly for 14 days. The exact rules depend on how the paid service is classified and supplied. Starting a service early and supplying digital content immediately have different consent requirements and effects.
We do not treat using the free preview, accepting general terms or ticking an age box as a waiver of a paid-service cooling-off right. We will not rely on an early-start request, proportionate deduction or loss of withdrawal rights unless the relevant legal requirements and clear prior information have been met.
Rights for a faulty, misdescribed or inadequately supplied service or digital content remain available under applicable consumer law. A statement that “AI can make mistakes” does not remove those rights. There is no blanket “no refunds” rule.
Account deletion is different
Stopping renewal, signing out and deleting an account are different actions. The account-deletion control removes active application records and requests immediate cancellation of an active subscription where one exists. Deletion is not automatically a refund request or proof that withdrawal rights have been waived. Export material you need before deletion, and contact us about a payment remedy.
How to raise a request
Email us or write to the registered office on the Contact page. Include the account email, relevant dates and a brief explanation. We may reasonably verify ownership before releasing private account information. We will explain the outcome and honour any statutory deadlines; we will not require a premium-rate phone call to cancel.